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Episode · Feb 19, 2025

The Outbound Sales Playbook: How UserGems Turns Signals into Revenue with Trinity Nguyen

We are proudly supported by Sendoso - Where Thoughtful Gifting Drives Results! We are also proudly supported by Pursuit Sales Solutions - Where Hiring A+ Sales Employees is NOT a Pain in the Ass! In this episode of Bridge the Gap Podcast, we sit down with Trinity Nguyen, CMO & Head of Account Development at UserGems, to break down the biggest mistakes in outbound sales, why job change signals are game-changers, and how to scale AI-powered sales strategies that actually work. 🔹 How UserGems built a category around job change signals 🔹 Why updating your ICP every 6 months is non-negotiable 🔹 The secret to frictionless onboarding & retention 💡 If you’re serious about winning outbound sales, this is a must-watch! 🎁 Also: we have a gift for you! Struggling to understand why your revenue isn't growing at the rate you want? Take your free GTM Gap™ Self-Assessment to uncover reasons why and what to do about it.